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A print ad with a winding road carries the
text, "Life is full of twists and turns. Care
for a partner?" A smiling man is featured, along
with a close-up of a grill from a silver Jaguar
X-Type. The ad ran in OUT, The
Advocate and Metrosource magazines.
In the months after the ad debuted, the brand
says it has sold over 20 cars as a direct result
of the ad, earning more than the cost of the
campaign.
Saab was the first car to ever seek the gay
dollar, in 1994, but ad spending in the auto
category for the gay market is most dominated by
Subaru, which in 1996 initiated a gay-specific
campaign and has had a consistent presence in
gay media and events ever since. General Motors'
Saturn began a campaign for the gay dollar in
1999 using general market ads with no specially
created gay message, as did Volkswagen in 2002.
Before embarking on its campaign, Ford hired
Witeck-Combs Communications, Washington DC, to
create substantial proprietary market research
about how the company's brands perform with
lesbians and gays. With Harris Interactive,
Witeck-Combs surveyed 1,000 in the gay community
and 1,000 heterosexuals to compare tastes.
The information was shared with all Ford
brand executives, including Jaguar, Ford,
Lincoln, Mercury, Volvo, Mazda and Land Rover.
Acquired by Ford in 1989, Jaguar is its first
brand with gay-specific advertising in the U.S.
but others may follow. "It enables all the
brands to learn from each other," notes Jaguar
spokesman Simon Sproule.
Susan Pepper, marketing manager of Global
Marketing at Ford, the No.2 automaker, says, "It
is highly likely to see at least one or two
brands enter the (American) market or increase
its activity in 2003." Because Ford brands Volvo
and Land Rover already advertise in gay media,
it is unclear if they will expand their presence
or if domestic brands like Ford, Lincoln or
Mercury would seek gay buyers. "It is yet to be
determined," Pepper says.
Although the gay community's spending power
and interest in luxury goods attracted Jaguar,
brand executives decided to begin with the
entry-level X-Type, which runs $30,000 and up.
"We're democratizing luxury -- this car is about
making Jaguar accessible, not just the reward at
the end of a successful life," says Sproule.
A number of examples were tested -- some
overtly gay, others more subtle -- to determine
how "GLBT-specific to make an ad," explains Wes
Combs of Witeck-Combs. "There's no need to just
use guesswork" -- something companies often do
in the gay market.
"The ad chosen was one that scored very
high," explains Howard Buford, president of New
York agency Prime Access, which created the
campaign. "For people who are not gay, life can
be very linear: you go to school, graduate, get
married, have a baby -- the twists in the road
analogy, and the idea of having a partner to go
through them with, was very meaningful to our
target audience. They tend to be at a life stage
that finding a partner is very meaningful to
them."
While it is the first gay Jaguar advertising,
it is not the brand's first marketing effort. In
1999, Jaguar sponsored the GLAAD Media Awards.
"We got to know the consumer through events
first, which allowed us to hear from them what
turns them on and off," says Sproule. "We're
still dipping our toe in the water to see what
the best way (to reach the market) is. We need
to do more, and we're on a long committed road
with this very important market."
Overseas, several Ford brands have already
sought gay buyers. Since 2000, Mazda pursued the
"pink pound" -- gay buyers in England, while
Volvo began appearing in Genre in 2001 and with
gay-specific ads in Australia's Blue magazine in
2002, including the declaration that "Volvos are
no longer straight." Ford Motor became a sponsor
of European Gay Pride in Cologne, Germany,
featuring a print ad of a close-up of two men
holding
hands.
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